Store policy

Shipping Policy

We process and dispatch orders within 1–2 business days of payment confirmation. Delivery times depend on your location and the carrier you choose at checkout.

Domestic delivery

Standard: 3–5 business days

Express: 1–2 business days

International delivery

International orders typically take 7–14 business days, plus any time required for customs clearance. Customs duties and import taxes are the customer's responsibility unless stated otherwise at checkout.

Tracking

You'll receive a tracking link by email as soon as your order leaves our warehouse. You can also view live tracking from your account dashboard.

Delays

If your order hasn't arrived within the expected window, please contact us with your order number and we'll investigate immediately.

Incorrect addresses and returned parcels

Customers should review their delivery details before submitting an order. Additional shipping charges may apply when a parcel must be resent because of an incomplete or incorrect address.

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